Payment Info

Kindly contact us at admin@beautymyth.com.my within 3 days of receiving your items if you wish to return the item. We will issue you a Product Return Confirmation Email and the return items must reach us within 7 days from the date of the Product Return Confirmation Email.

The following conditions apply:-

  1. We will issue you a cash voucher via email for the return item based on the product purchase price. Please note that we will deduct a 20% processing and restocking fees for return items.

  2. Return items must be in Complete/Original Packing. Items returned Stained, Washed, or Used will NOT be eligible for return.

  3. Shipment fee are not refundable, we will deduct the shipping charges from your refund.

  4. Delivery cost incurred for returning the items will be borned by the customer. Buyer will take full responsibility of the product damage/lost of the during the return shipment back to beautymyth.com.my, thus is advice to use insured registered shipping.

If for any reason we cannot deliver your order within our time period you may at your option to cancel your order and we will provide you with a full refund.

Notes: Any refunds provided pursuant to the Return and Refund Policy will be made in the form of credit that may be applied to other purchases on the Site. In no event will cash refunds be made.

Damage Items

Our store procedures is to check items before deliver to customer to ensure everything is in order and in good condition. However, if you find that item delivered to you is damaged, broken or defective, kindly contact us at admin@beautymyth.com.my within 3 days of receiving the product. We will issue you a Product Damage Confirmation Email. We will then either send you a cash voucher, deliver a new set of product or replace the broken parts if possible to you.

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