Shipping & Returns

Delivery

We do our best to reduce the shipping and past on the benefits to our customer. In order to save on the shipping cost, we encourage our customer to buy more.

For Peninsular Malaysia :
Flat rate - RM6.00

For East Malaysia -Sabah & Sarawak :
Flat rate - RM10.00

FLAT RATE applies to per parcel, regardless of the KG or number of items so combine your order in ONE invoice to save MORE !! We will only send out the item after the payment has credited into our bank account.

Cash on Delivery
For purchase over RM120 and location is Kuchai Lama.

Overseas Delivery :
Please contact our customer support for the shipping fees and estimated delivery time.

Delivery time is usually 3 business days from the time you place your order and we receive your payment.

Important
** Please note that Interbank/Giro Transfers have 24 to 48 hours delay before payment credited into my bank account. We will only send out the item after the payment has credited into our bank account.
*** All delivery will be handled by Pos Laju or Skynet. I will sms the tracking code once item sent. You can track your shipment status on www.pos.com.my or www.skynet.com.my
**** To avoid delay in delivery, item will NOT be ship until buyer email or sms me the payment & shipping details.


Return & Refund Policy

Kindly contact us at admin@beautymyth.com.my within 3 days of receiving your items if you wish to return the item. We will issue you a Product Return Confirmation Email and the return items must reach us within 7 days from the date of the Product Return Confirmation Email.

The following conditions apply:-

  1. We will issue you a cash voucher via email for the return item based on the product purchase price.
  2. Return items must be in Complete/Original Packing. Items returned Stained, Washed, or Used will NOT be eligible for return.
  3. Shipment fee are not refundable, we will deduct the shipping charges from your refund.
  4. Delivery cost incurred for returning the items will be borned by the customer. Buyer will take full responsibility of the product damage/lost of the during the return shipment back to beautymyth.com.my, thus is advice to use insured registered shipping.

If for any reason we cannot deliver your order within our time period you may at your option to cancel your order and we will provide you with a full refund.

Notes: Any refunds provided pursuant to the Return and Refund Policy will be made in the form of credit that may be applied to other purchases on the Site. In no event will cash refunds be made.

Damage Items

Our store procedures is to check items before deliver to customer to ensure everything is in order and in good condition. However, if you find that item delivered to you is damaged, broken or defective, kindly contact us at admin@beautymyth.com.my within 3 days of receiving the product. We will issue you a Product Damage Confirmation Email. We will then either send you a cash voucher, deliver a new set of product or replace the broken parts if possible to you.

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